ARGOLIGHT Warranty
What is covered:
Under strict conditions set by the General Terms
and Conditions and by the documentation
provided as “Normal Conditions of Use”. Normal
Conditions of Use” are defined within the
userguide provided with the delivered slide. This
userguide shall be deemed received and accepted
if no claim is made by the Buyer to Argolight within
one (1) month from the date the slide has been
delivered.
Argolight warrants that all Argolight’s slides sold
will conform to the published specifications
therefore and show a series of fluorescent
patterns:
• whose form and dimensions are set to +/-
110 nm in X and Y dimensions, and +/-
110 nm in Z,
• whose average spectrum is similar in
form in any part of the slide for similar
illumination settings (wavelength, light
flow…) and for similar pattern intensity,
• whose intensity is stable during the
warrantee period, considering the
restrictions hereafter.
Argolight specifies that the fluorescent properties
of slides may vary in certain illumination settings,
depending on the continuous exposure time.
Argolight warrants that after a period without
illumination, which may vary depending on the
exposure time (from one minute to several hours),
the fluorescent properties of the slide return to
their initial state.
However, Argolight points out that the illumination
conditions producing these effects are within the
limits of Normal Conditions of Use, and should only
be undertaken in knowledge of the risks of damage
the slide may undergo if the user exceeds these
limits.
How long coverage lasts:
This warranty runs for three (3) years from the date
the slide has been delivered.
What is not covered:
This warranty does not cover:
• the condition of the glass surface,
• the condition of the metal part surface,
• the effects and deteriorations linked to
an extended contact with water,
• the effects and deteriorations linked to
an interaction with acetone, ammonia or
any other detergent, apart from alcohol
intended for optical lens cleaning,
• the effects and deteriorations due to
unusual physical, thermal, or illumination
stress and excessive light flow, whose
peak irradiance is above 50 GW/cm2,
• the effects and deteriorations emerging
from the use of the slide with
multiphoton imaging systems.
This Limited Warranty does not apply to Products
which are (a) identified by Argolight as a preproduction
product, alpha, beta or similar product
or a prototype, (b) specials, modifications, or
customized items meeting the specifications
provided by Buyer; (c) items repaired, modified or
altered by any party other than Argolight; (d) items
used in conjunction with equipment not provided
by, or acknowledged as compatible by, Argolight.
To the extent the Product is incorporated into any
other instrument or device, Argolight makes no
representation with respect to the safety, efficacy,
accuracy, reliability, use, or fitness for intended
purpose of such integrated product. To the extent
so incorporated into any other instrument or
device, Buyer hereby agrees to indemnify and hold
Argolight harmless from any claims, suits,
liabilities, losses, damages, expenses (including
reasonable attorneys’ and experts’ fees and
expenses) and costs arising from or relating to any
defects in and/or the use of such integrated
product, and/or the failure of such integrated
product to comply with any applicable laws or
regulations.
What Argolight will do:
Argolight will repair any product that proves to be
defective as per the given specifications.
In the event repair is not possible, Argolight will
replace the slide with a new similar slide or with
equivalent capacities, or refund the full purchase
price of the slide.
How to get service:
To submit a warranty claim, please contact
Argolight by email at contact@argolight.com. A
service representative will contact you within 10
working days to organize the product return by
mail for Argolight to analyze it. Argolight will then
take any necessary action to correct problems
covered by this warranty.
EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY
SET FORTH ABOVE, ARGOLIGHT MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH
RESPECT TO THE PRODUCTS, AND EXPRESSLY
DISCLAIMS ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
ARGOLIGHT SA – October 2016