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Frequently Asked Questions
What's the warranty of the product?
All our products are designed to be used formany years. It means that we offer a warranty that their condition will not change, or we will be able to repair it.
For the Argo-POWERHM:
* the Argo-HM patterns is warranted for life. The fluorescence will ever be present and the spatial dimensions of the patterns will not change – their intensity will fluctuate though (more here). If you break the glass, we can repair it, so you don’t have to buy a complete new solution (information: since Argolight creation in 2012, only 0.5 % of our customers claimed they broke the glass).
* The optical power-meter is an electronic device so it is warranted for 1 year. If necessary, we can replace it, so you don’t have to buy a complete solution.
Can I use both the powermeter and the patterned glass with immersion objectives?
The optical power meter is compatible only with air objectives. In fact, our sensor is partially waterproof and resistant to oil. So splashing or pouring oil is not a problem but we have not validated prolonged use.
Does the Argo-POWER need to be calibrated, as I do with my normal powermeter?
The power meter is calibrated by Argolight prior to shipping. An Argolight certificate of calibration is provided with the product.
The power meter response can change or deteriorate with time, especially if it has been illuminated with excessive average and/or peak power. Argolight advises to recalibrate the power meter every 12 months to ensure accuracy in the measurements. Find your Argo-POWERHM calibration file here.
How can I clean my Argo-POWER?
For dust removal, use clean pressurized gas and lint-free soft cotton swabs (or lens tissue) dabbed in a reagent grade alcohol (ethanol or propanol).
A minimum amount of alcohol is preferred to prevent from alcohol contamination below the detection window (power meter part).
Wearing gloves is advised. Do not use acetone.